Delivery Information

Here at MJ FLORAL AND EVENTS:
We guarantee our flowers are delivered fresh and of a high quality standard.
Our courier service is fully air-conditioned.

TIME OF ARRIVAL:
MJ FLORAL AND EVENTS can provide estimated time of arrival once products are in transit for delivery. Proof of delivery times are available, upon request.

WEATHER POLICY:
We reserve the right to not leave flowers or goods at a delivery address when the weather is forecast to be over 32 degrees. Orders unable to be left will be returned to our store at 181 Trimmer Parade, Seaton to await instructions for redelivery from the customer. Please note: Redelivery fees will apply. 

RE-DELIVERY TERMS:
For residential addresses, if the courier feels a delivery location is unsafe meaning the premises is locked, dogs or an inability to leave flowers in a safe place away from public view. We reserve the right to return the product to our store for redelivery or pick-up options.
For business, school and hospital addresses, MJ FLORAL AND EVENTS cannot accept responsibility for delivered items that are redirected to the front desk or reception.
Delivery items which include wines, fruit or perishable items will not be left at the door in no case if the recipient is not home. A calling card will be left and will await instructions for redelivery from the customer. Please note: Redelivery fees will apply. (pick-up option from store available)

DELIVERY GUARANTEE
We guarantee same day delivery for orders placed before 1pm on weekdays and placed before 12pm on Saturday.
Deliveries will be sent by 5pm to a business address, if order is placed by 1pm
and by 6pm to a residential address, if the order is placed by 1pm.

DELIVERIES FOR VALENTINES DAY - MOTHERS DAY - CHRISTMAS 
All deliveries to a residential address arrive by 8pm
All deliveries to a business address are delivered by 5pm
Requests for preferred times of delivery outside of our regular delivery time range will incur an extra charge